Privacy Policy
Effective Date: 26/02/2025
Last Updated: 26/02/2025
1. Introduction
[Learning Spiral Ltd.] ("we," "us," or "our") provides communication services for universities in India, enabling them to send notifications and messages to students and faculty via WhatsApp. This Privacy Policy explains how we collect, use, and protect your information when using our services.
By using our platform, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We collect and process the following types of information to provide our services:
University Data: Information provided by universities, including faculty and student contact details.
Messages and Notifications: Content sent through our platform on behalf of universities.
User Data: When using our platform, we may collect metadata, such as timestamps and message delivery statuses.
Technical Data: IP addresses, device information, and log data for security and analytics purposes.
3. How We Use Your Information
We use collected data to:
Deliver WhatsApp notifications and messages on behalf of universities.
Ensure proper functioning and security of our platform.
Improve our services through analytics.
Comply with legal and regulatory requirements.
4. Sharing of Data
We do not sell or share user data with third parties, except in the following cases:
With Universities: Universities using our platform can access the data they provide.
With Service Providers: We may share data with cloud hosting, analytics, and messaging providers to operate our service.
Legal Compliance: We may disclose data if required by law or to protect our rights.
5. Data Retention
We retain data only for as long as necessary to provide our services and comply with legal obligations.
6. Security Measures
We implement security measures to protect data from unauthorized access, alteration, or disclosure. However, no method of transmission is 100% secure.
7. Your Rights and Choices
Users may request access, corrections, or deletion of their data. To exercise these rights, contact us at info@learningspiral.co.in
8. Third-Party Services
Our platform integrates with Meta (WhatsApp) APIs. Use of Meta’s services is subject to their own privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions, contact us at:
📧 Email: info@learningspiral.co.in
🌐 Website: https://www.learningspiral.co.in/